Monitox Limited, Company Nr. SC627907, Registered Head Office at; Suite 20, 196 Rose Street, Edinburgh, EH2 4AT, United Kingdom.
Monitox Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 901012)
This Privacy Policy outlines Monitox Limited (” we “, ” our ” or ” the Company “) practices with respect to information collected from users who access our website at www.monitox.com (” Site “), or otherwise share personal information with us (collectively: ” Users “).
Monitox is the controller of your personal data. This means that we are responsible for deciding how we collect, use, process, store and share your personal data as described in this Privacy Policy and will be responsible for complying with the applicable data protection laws in United Kingdom, under the Data Protection Act 2018 which the UK’s transported and implementation from the General Data Protection Regulation (GDPR) in the EEA this notice is provided to you as per the provisions of the General Data Protection Regulation (EU) 2016/679 (hereinafter “GDPR”) and the local data protections laws.
This policy (together with our Terms of Use and Cookies Policy) sets out the basis on which We collect any personal data from You, or that You provide to us, will be processed by Us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter ” Personal Information “)
We encourage our Users to carefully read the Privacy Policy and use it to make inform
Monitox Limited takes your privacy seriously, and for this reason we collect and use personal data only as it might be needed for us to deliver to you our world-class products, services and websites (collectively, our “Services”). Your personal data includes information such as:
Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting at: [email protected] .
This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
This policy (together with our Terms of Use and Cookies Policy) sets out the basis on which We collect any personal data from You, or that You provide to us, will be processed by Us. Please read the following carefully to understand our views and practices regarding Your personal data and how We will treat it.
Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter ” Personal Information “)
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
We collect two types of data and information from Users.
The first type of information: is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”).
We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site.
We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
The second type of information: Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
We process personal data in accordance to the requirements of laws and regulations, provisions of applicable contracts and Our legitimate and legal interests, including, but not limited to, the following purposes:
We receive your Personal Information from various sources:
We collect personal data so that we can provide the best possible experience when you utilise our Services. Much of what you likely consider personal data is collected directly from you when you:
If we collect personal data from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the personal data and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A “cookie” is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier.
We strongly believe in both minimising the personal data we collect and limiting its use and purpose to only that
(1) for which we have been given permission,
(2) as necessary to deliver the Services you purchase or interact with, or
(3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).
You have right to opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/ .
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com .
Transfer of Personal Data Abroad
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
If you utilise our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or when the Standard Contractual Clauses approved in UK and in Europe, a copy of which can be found here, are in place. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin.
Compliance with legal, regulatory and law enforcement requests.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any personal data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are legally required to provide your personal data to third parties. We will also share your personal data to the extent necessary to comply with data protection rules, and/or Money Laundering data protections regulations and policies when you register or open an account or card programme with us.
Sharing with trusted third parties.
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal data for any purpose other than as necessary for the provision of Services. For further information on our sub-processors, please refer to list of third party data processors.
We may for legal or regulatory purposes, disclose your personal data to third parties:
If you make use of a service that allows you to import contacts (e.g. using email marketing services to send emails on your behalf), we will only use the contacts and any other personal data for the requested service. If you believe that anyone has provided us with your personal data and you would like to request that it be removed from our database, please contact us at [email protected] .
We may use the information for the following:
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.
In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:
Hosting and operating our Site;
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to:
Delivering, improving, updating and enhancing the Services we provide to you.
We collect various personal data relating to your purchase, use and/or interactions with our Services. We utilise this personal data to:
Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data.
Communicating with you.
We may contact you directly or through a third-party service provider regarding products or services you have signed up to or purchased from us, such as necessary to deliver transactional or service related communications.
We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests or our existing business relationship.
You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
You may also update your subscription preferences with respect to receiving communications from us and/or our partners by accessing your “Account Settings” page.
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.
We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
You have the following rights in relation to the personal information we hold about you:
Please note that some of these rights may be limited are not absolute, and may be subject to our own legitimate interests and regulatory requirements where we have an overriding legitimate interest or legal obligation to continue to process the personal information, or where the personal information may be exempt from disclosure due to applicable law, the applicable rules of professional conduct, client privilege, legal professional privilege, other applicable privileges or protections, or professional secrecy obligations.
We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children under the age of eighteen (18) years. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If you are under the age of 18 years, please do not provide any personal information, even if prompted by the Site to do so. If you are under the age of 18 years and you believe you have provided personal information to us, please ask your parent(s) or guardian(s) to notify us and we will delete all such personal information.
To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account and visit “Account Settings.”
If you make a request to delete your personal data and that personal data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. If you are unable for any reason to access your Account Settings, you may also contact us by one of the methods described in the “How Contact Us” section below.
Data Protection and GDPR enquiries
Alternatively, you can also contact us by either of the following means:
**We will respond to all requests, enquiries or concerns within 30 days.**
If you are not satisfied with our response, you may direct privacy complaints to the Information Commissioner’s Office. Monitox Limited is the data controller for www.monitox.com , and is registered on the Information Commissioner’s Office’s Register of Data Controllers under number ZB190422.
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the “Last modified” section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the “Last modified” section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
General enquires; If you have any general questions about our websites, or the information we collect about you and how we use it, you can contact us by Email at: [email protected] , or by Telephone on: 0345 548 0050
Alternatively should you have any questions, concerns or wish to raise a complaint about our Privacy Policy or how we handle your personal data, you may contact either of our Offices of the Data Protection Officer by email at; [email protected]
Or by contacting us by either of the following means:
Last Modified 8/12/2021.
Monitox Limited, is a Limited Liability company registered in Scotland, under Company Nr: SC627907.
Monitox Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 901012).
Monitox Limited is registered on the Information Commissioner’s Office’s Register of Data Controllers under number: ZB190422.
© 2019-2024 Monitox Limited
Registered Address:
272 Bath Street
Glasgow
G2 4JR
United Kingdom
Headquarters:
Office G.05
78-79 Pall Mall
London, SW1Y 5ES
United Kingdom
The website www.monitox.com is owned and operated by Monitox Limited, Suite 20, 196 Rose Street, Edinburgh, Scotland, EH2 4AT, UK. London Office: Heron Tower, 110 Bishopsgate, London, EC2N 4AY.
